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Introduction

Thank you for purchasing the Brother NW-1000 High-De

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 nition VideoCam.

This web camera enables you to hold high-quality web conferences with your 
co-workers wherever they are located and whenever required.
This guide contains basic procedures for setting up and using the NW-1000 web 
camera. We recommend reading this guide carefully before using the web camera 
and suggest keeping the guide handy for future reference. For updated product 
support information, visit the Brother Solutions Center at 
http://solutions.brother.com/.

Safety Precautions

WARNING

Tells you what to do to avoid accidents and the 
risk of injury.

CAUTION

Tells you about procedures you must follow to 
avoid minor personal injury or damage to the 
web camera.

WARNING

If you use the web camera and/or its accessories without following these 
warnings, you may create a risk of 

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 re, electric shock, injury to yourself or others, 

or damage to the product.

Do not allow the web camera to get wet in any way. For example, do not place 

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the web camera near objects such as refrigerators or air conditioners, which 
may create condensation.
Do not attempt to disassemble the web camera.

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Do not drop or hit the web camera.

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Do not use the web camera if you observe smoke, odor, heat, or noise coming 

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from the device.
Do not use the web camera if a foreign object, including but not limited to a 

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paperclip, wire, etc., is in it.
Do not damage or modify the USB cable that is connected to the web camera. 

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Do not place heavy objects such as furniture on the cable, bend or pull the 
cable, or otherwise allow the cable to be pinched or constricted. Do not use any 
USB cable that has been damaged or modi

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 ed.

If the web camera gets wet or has a foreign object in it, immediately disconnect 
the USB cable and contact the retail outlet where the web camera was purchased 
or your local authorized service center. To have the product inspected, adjusted, 
or maintained, contact the retail outlet where the web camera was purchased or 
your local authorized service center.
If the web camera is damaged due to customer disassembling or attempting 
remodel, or repair, a service fee may be charged even during the warranty period.

CAUTION

Do not place the web camera on any unstable surface or high shelf.

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Do not place heavy objects on top of the web camera. Doing so may cause 

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injury if the web camera falls.
Do not use or store the web camera in dusty places or any place where 

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extremely high or low temperatures may occur, such as next to a heater.
Keep the web camera out of both direct sunlight and rain.

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Do not leave the web camera within the reach of children, especially infants.

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General Precautions

Keep the product away from any sources of magnetic energy, such as magnetic 

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cards, key fobs, or cathode-ray tubes.
Do not clean the web camera with cleaning thinner, benzine, or other organic 

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solvents.
Wipe any dirt or dust off the web camera using a soft cloth. If necessary, use 

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watered-down detergent to remove dirt.
Do not touch the camera lens. Remove any dirt or dust on the lens using a lens 

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blower.

NW-1000

USER’S GUIDE

Printed in China

LD7119001

Important Information

 

Troubleshooting and FAQs

For help with your device during setup or use, visit the Brother Solutions Center at 
http://solutions.brother.com.

 

Please record your model and serial number and the date and location of purchase 
below for your records. Keep this information with your proof of purchase (bill of sale) 
in case your product requires service.

 

Model #   

_________________________

Serial #   

_________________________

Date of purchase:  _________________________
Name of reseller:   _________________________
Reseller address:   _________________________

 

Should you have further questions or need information about your Brother Product, 
contact our customer service center at: 1-855-809-5646

 

Important: 

We recommend that you keep all original packing materials, in the event 

you need to ship this product.

 

Save time – Register online!
Don’t stand in line at the post of

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 ce or worry about lost mail.

Visit us online to register and view our privacy policy: www.registermybrother.com

 

World Wide Web: www.brother-usa.com
Supplies/ Accessories: www.brothermall.com or 877-552-6255

 

Warranty

Brother™ Two -Year Limited Warranty and Replacement Service

Web Conference Hardware

(USA Only)

Who is covered:

This limited warranty (“warranty”) is given only to the original end-use/

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retail purchaser (referred to in this warranty as “Original Purchaser”) of the 
accompanying product and accessories (collectively referred to in this warranty as 
“this Product”).
If you purchased a product from someone other than an authorized Brother reseller 

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in the United States or if the product was used (including but not limited to 

fl

 oor 

models or refurbished product by someone other than Brother), prior to your 
purchase you are not the Original Purchaser and the product that you purchased is 
not covered by this warranty.

What is covered:

This Product includes a Unit and Accessory Items. Accessory Items may include 

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but are not limited to cable(s), adaptor, or carrying cases. Except as otherwise 
provided herein, Brother warrants that the Unit and the accompanying Accessory 
Items will be free from defects in materials and workmanship, when used under 
normal conditions. 
This warranty applies only to products purchased and used in the United States. 

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For products purchased in, but used outside, the United States, this warranty 
covers only warranty service within the United States (and does not include 
shipping outside the United States). 

What is the length of the Warranty Periods:

Machine: two years from the original purchase date.

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Accompanying Accessory Items: 90 days from the original purchase date.

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What is NOT covered:

This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or abnormal use, misuse, 

neglect or accident (including but not limited to transporting this Product without 
the proper preparation and/or packaging);

(3) Damage caused by another device or software used with this Product (including 

but not limited to damage resulting from use of non Brother™-brand parts and 
Accessory Items);

(4) Problems arising from other than defects in materials or workmanship. 

This limited warranty is VOID if this Product has been altered or modi

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 ed in any way 

(including but not limited to attempted warranty repair without authorization from 
Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service: 

Report your issue to our Customer Service Hotline at 1-855-809-5646 

within the 

applicable warranty period

. Supply Brother with a copy of your dated bill of sale 

showing that this Product was purchased within the U.S.

What Brother will ask you to do:

After contacting Brother you will be required to send the product properly packaged, 
freight prepaid, to Brother together with a photocopy of your bill of sale. Brother 

will provide a Return Authorization Number (i.e. RA#) that must be written on 
the outside of the carton that contains your product and instruction to where 
you should return your product. You are responsible for the cost of shipping, 
packing the product and insurance (if you desire). You are also responsible for 
loss or damage to this product in shipping.

What Brother will do: 

If the problem reported concerning your Unit and/or accompanying Accessory Items 
is covered by this warranty and if you 

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 rst reported the problem to Brother within the 

applicable warranty period, Brother will repair or replace the Unit and/or accompanying 
Accessory Items at no charge to you for parts or labor. The decision as to whether to 
repair or replace the Unit and/or accompanying Accessory Items is made by Brother in 
its sole discretion. Brother reserves the right to supply a refurbished or remanufactured 
replacement Unit and/or accompanying Accessory Items and use refurbished parts 
provided such replacement products conform to the manufacturer’s speci

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 cations for 

new product/parts. The repaired or replacement Unit and/or accompanying Accessory 
Items will be returned to you freight prepaid. 

If the Unit and/or accompanying Accessory Items are not covered by this warranty 
(either stage), you will be charged for shipping the Unit and/or accompanying 
Accessory Items back to you and charged for any service and/or replacement parts/
products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this 
warranty.

Overview

Setup

1

 Dual microphone

2

 Auto focus lens

3

 LED indicator*

4

 USB jack

5

 USB cable

6

 User’s Guide

[English]

1

2

3

4

5

6

What happens when Brother elects to replace your Unit: 

Brother will send to you a replacement Unit with the understanding that you will, after 
receipt of the replacement Unit, supply the required proof of purchase information, 
together with the Unit that Brother agreed to replace. You are then expected to pack 
the Unit that Brother agreed to replace in the package from the replacement Unit and 
return it to Brother using the pre-paid freight bill supplied by Brother in accordance 
with the instructions provided by Brother. Since you will be in possession of two 
Units, Brother will require that you provide a valid major credit card number. Brother 
will issue a hold against the credit card account number that you provide until Brother 
receives your original Product and determines that your original Product is entitled to 
warranty coverage. Your credit card will be charged up to the cost of a new Product 
only if: (i) you do not return your original Product to Brother within 

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 ve (5) business 

days; (ii) the problems with your original Product are not covered by the limited 
warranty; (iii) the proper packaging instructions are not followed and has caused 
damage to the product; or (iv) the warranty period on your original Product has 
expired or has not been suf

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 ciently validated with a copy of the proof of purchase (bill 

of sale). The replacement Unit you receive (even if refurbished or remanufactured) 
will be covered by the balance of the limited warranty period remaining on the original 
Product, plus an additional thirty (30) days. You will keep the replacement Unit that 
is sent to you and your original Unit shall become the property of Brother. 

Retain 

your original Accessory Items and a copy of the return freight bill, signed by 
the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs 
or data related to the use of this Product. Except for that repair or replacement as 
described above, Brother shall not be liable for any direct, indirect, incidental or 
consequential damages or speci

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 c relief. Because some states do not allow the 

exclusion or limitation of consequential or incidental damages, the above limitation 
may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR 
ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, 
DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN 
THIS ONE, WHETHER EXPRESS OR
 IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It 

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is the 

fi nal expression and the exclusive and only statement of

 Brother’s obligations 

to you. It replaces all other agreements and understandings that you may have with 
Brother or its representatives.
This warranty gives you certain rights and you may also have other rights that may 

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vary from state to state. 
This Limited Warranty (and Brother’s obligation to you) may not be changed in any 

• 

way unless you and Brother sign the same piece of paper in which we (1) refer to 
this Product and your bill of sale date, (2) describe the change to this warranty and 
(3) agree to make that change.

Important:

 We recommend that you keep all original packing materials, in the event 

that you ship this Product.

© 2012 Brother International Corporation

Federal Communications Commission (FCC) 

Declaration of Conformity

Responsible Party: 
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911, U.S.A.
TEL : (908) 704-1700

declares that the product
Product Name: Brother Web Camera, NW-1000
Model Number: NW-1000

complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device 
must accept any interference received, including interference that may cause 
undesired operation.

This equipment has been tested and found to comply with the limits for a Class 
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed 
to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined 
by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

 

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Increase the separation between the equipment and receiver.

 

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Connect the equipment into an outlet on a circuit different from that to which the 

 

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receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

 

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Important

 

Changes or modi

fi

 cations not expressly approved by Brother Industries, Ltd. could 

void the user’s authority to operate the equipment.

A speci

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 c shielded interface cable should be used in order to ensure compliance with 

the limits for a Class B digital device.

Industry Canada Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du 
Canada.

*  The indicator is lit when the camera is 

ready to use.

Laptop

 

Desktop

 

Large display

 

Placement

For detailed product speci

fi

 cations and 

the Declaration of Conformity, visit 

http://solutions.brother.com

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