Bosch VG4 Series User Manual Download

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AutoDome Modular Camera System

VG4 Series Firmware Update Manual

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Firmware Update Manual

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Summary of Contents for VG4 Series

Page 1: ...AutoDome Modular Camera System VG4 Series Firmware Update Manual en Firmware Update Manual ...

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Page 3: ...Language Option 11 1 7 4 Changing the VG4 AutoDome OSD Language 12 2 VG4 Firmware Updates via the CTFID 13 2 1 Upgrading the VG4 100 Series AutoDome 13 2 2 Upgrading the VG4 200 or 300 Series AutoDome 14 2 2 1 Determining Minimum Requirements 14 2 2 2 Selecting the Service Pack 15 2 3 Hardware Connections 15 2 3 1 Bilinx Connections 16 2 3 2 Serial Connections 16 2 4 Launching the CTFID Software 1...

Page 4: ... Version Identification 31 3 3 VG4 AutoDome with an IP Communications Module 32 3 3 1 Web Browser Issues 32 3 3 2 IP Firmware Update Error 33 3 3 3 IP Firmware Upgrade Fails 33 3 3 4 VCA App File Fails Upload 33 3 4 Upgrading Firmware with the CTFID 34 3 4 1 CTFID does not Connect 34 3 4 2 BILINX 35 3 4 3 Serial RS232 or RS485 35 3 4 4 Firmware Upgrade via CTFID Fails 35 3 5 Auto Tracker Does not ...

Page 5: ...c instructions on configuring the IP AutoDome camera The latest VG4 service pack is available on the Bosch Security Systems Web site To download the service pack from the Web navigate to www boschsecurity us click the CCTV link then click Cameras PTZ and navigate to the product page for your AutoDome Then click the Software tab on the product page To update firmware on a non IP AutoDome see Sectio...

Page 6: ...le firmware to an IP AutoDome 100 200 300 or 500i Series over a TCP IP network The preferred method to update an IP AutoDome is through a direct connection between the AutoDome and a PC This method entails connecting the Ethernet cable from the IP AutoDome directly to the Ethernet port of a PC If the direct connect method is not practical you can also update the IP AutoDome through a Local Area Ne...

Page 7: ...t properly update a pre production model If you do need to update a pre production model follow the special instructions in Section 3 1 Pre production Firmware Versions All Models page 31 1 4 1 Supporting Software Requirements In addition to the release levels of the service pack files you must download and install the latest releases of the Bosch ActiveX utility and the Sun Java software Bosch re...

Page 8: ...ine the SC firmware version 1 From the AutoDome IP Web based interface click the Services link 2 Click the Service Settings link in the left pane then click the Version Information link 3 Compare the SC firmware level with the following table Note This table contains the latest information as of Service Pack 1 05 01 For subsequent service packs refer to the table in the service pack release notes ...

Page 9: ...o your IP AutoDome VG4 100 200 300 or 500i Series AutoDome and to navigate to the Firmware Update page 1 Launch Internet Explorer and type the IP address for the AutoDome in the Address bar and click Go Internet Explorer opens the Livepage view for the IP AutoDome 2 Click the SETTINGS link located at the top of the page Figure 1 1 Select SETTINGS link 3 Click the Service link in the left pane Figu...

Page 10: ...then browse to the directory that contains the firmware files 2 Select the appropriate image img file for your Device Model and Video Type then click OK 3 Click the Upload button 4 Click OK to the warning message to continue the firmware upload or click Cancel to stop the upload The page displays a progress bar as the firmware is uploaded Note Once the progress bar reaches 100 the system opens the...

Page 11: ... for each file Table 1 1 Firmware files and their function Notes for File Upload 1 VIP_X You must upload the vip_x_app1 fw file first if the firmware service pack contains an upgrade to the current IP firmware 2 System Controller SC Boot VCA Boot You must upload the SC VCA Boot files if the version contained in the service pack is greater than the installed version The boot files are stored in a s...

Page 12: ...g the Service Pack page 4 2 Click the Search button next to the Firmware Upload field then browse to the directory that contains the firmware files Figure 1 4 Choose firmware directory 3 Select the appropriate firmware update file and click Open a If a service pack contains an IP upgrade file vip_x_app1 fw you must upload this file first before performing any other firmware update For example befo...

Page 13: ...gh they are included in the service pack The dialog box displays the version of the file currently installed in an AutoDome and the version contained in the service pack separated by one of the following symbols Symbol Description The file currently installed is the same version as the file in the service pack The file currently installed is an earlier version than the file in the service pack The...

Page 14: ...If only upgrading the IP Communications module firmware the upgrade is complete If upgrading the AutoDome SCBoot firmware after the AutoDome reinitializes and returns to the firmware upload mode you will be prompted to upload the SCMain files system configuration files to complete the firmware update Note To continue to upgrade the SCMain configuration files follow steps 2 through 5 above to selec...

Page 15: ...additional language is the same as uploading the other files Note The VG4 Series AutoDome supports one additional language To install an additional language to the AutoDome 1 From the IP AutoDome LIVEPAGE select the SETTINGS link at the top of the window 2 Click the Service Settings link in the left pane 3 Click the Maintenance option to open the Maintenance window 4 In the Maintenance window clic...

Page 16: ... OSD Language There are two methods to change the VG4 AutoDome on screen display OSD language 1 From the IP Autodome SETTINGS page a Click the Camera Settings link in the left pane b Click the Display link option c Click Settings Group 1 d Select the appropriate OSD language from the Language drop down menu in the Settings Group 1 pane on the right 2 From the AutoDome OSD menu a Enter ON 46 ENTER ...

Page 17: ...e AutoDome Modular Camera System Installation Manual The latest VG4 service pack is available on the Bosch Security Systems Web site To download the service pack from the Web navigate to www boschsecurity us click the CCTV link then click Cameras PTZ and navigate to the product page for your AutoDome Then click the Software tab on the product page 2 1 Upgrading the VG4 100 Series AutoDome The upgr...

Page 18: ...owing table Service packs may not properly update a pre production model If you do need to update a pre production model follow the special instructions in Section 3 1 Pre production Firmware Versions All Models on page 31 File Name AutoDome Series Module Function Vip_x_app1 fw IP Communications Module Updates the IP Comms module firmware SCBootApp g4i 200 300 500i Updates the system controller bo...

Page 19: ...Note This table contains the latest information as of Service Pack 1 05 01 For subsequent service packs refer to the table in the service pack release notes 3 Download the appropriate service packs from www boschsecurity com and install each sequentially Refer to Section 3 2 VG4 Series Firmware Version Identification on page 31 for more information 2 3 Hardware Connections This section provides a ...

Page 20: ...r with looping inputs or a T connector not provided for the coaxial cable and plug the second coaxial cable into the CCTV monitor Ensure that the monitor is either auto terminating or is set to low impedance 2 3 2 Serial Connections The CTFID can also communicate with a VG4 AutoDome via an RS232 or an RS485 serial cable connected to a PC with a DB9 connection The following illustration depicts a t...

Page 21: ...n Bilinx or serial it detects The CTFID initially checks for a Bilinx connection through a USB port If the CTFID does not detect a Bilinx connection the software prompts you to identify the type of serial connection 2 4 1 Launching with a Bilinx Connection If using a Bilinx connection use the following instructions to launch the CTFID software 1 Double click the CTFID icon on the Windows Desktop T...

Page 22: ...Windows Desktop 2 Click Cancel to select an alternate interface Figure 2 5 CTFID Detect Device Screen 3 Click the Select an alternate interface radio button and click Continue Figure 2 6 Alternate Interface dialog box 4 Ensure that the Serial radio button is selected 5 Select the COM Port that is connected to the DB9 connector 6 Accept the default baud rate Note If unable to connect make sure the ...

Page 23: ...1 09 7 Click Continue to start downloading the VG4 AutoDome configuration settings Figure 2 8 Downloading AutoDome Device Settings 8 Proceed to Section 2 5 Uploading VG4 AutoDome Firmware Files on page 20 Note The CTFID typically connects to an AutoDome in approximately 15 seconds but it can continue to attempt a connection for up to one minute ...

Page 24: ...Dome Skip to Section 2 5 2 Uploading a VG4 200 or VG4 300 Series AutoDome Service Pack on page 21 for information and instructions for uploading firmware files to a VG4 200 or 300 Series AutoDome Note When uploading a service pack to a VG4 AutoDome you can choose to install the files which are automatically selected or skip a file by deselecting it If you choose to skip a file that is a newer vers...

Page 25: ...essage that the firmware update was successful 7 Click OK to confirm the message 8 The CTFID reloads the settings from the camera and displays the Device Information screen 9 Ensure that the Firmware Version field reflects the new firmware version 2 5 2 Uploading a VG4 200 or VG4 300 Series AutoDome Service Pack The table below summarizes the information for the first full production versions of t...

Page 26: ...e VG4 AutoDome When you upload the SC Boot files the CTFID displays a message notifying the installer that the SC Main files must be reinstalled 2 SC Main Upload this file after uploading the SC Boot file If the service pack does not contain an SC Boot update you should upload the SC Main file first 3 FPGA This file is uploaded along with the SC Main file 4 Language Certain service packs include a...

Page 27: ...t contains the service pack 5 Select the directory that contains the service pack files Note If the service pack contains an updated SC Boot file you must update this file first You must navigate to the Boot directory first to check for an updated version of the SC Boot file See Section 2 5 3 Order to Upload Files on page 22 2 5 5 Updating the SC Boot file 1 Double click the Boot subdirectory to c...

Page 28: ...nent list also displays the version of the file in the service pack and the version of the file currently installed in the VG4 AutoDome Device Version The CTFID automatically selects a service pack file for uploading if its version is greater than the version of the file installed in the AutoDome Note Boot files are stored in a separate Boot directory If you are not in the Boot directory the Firmw...

Page 29: ...CTFID en 25 Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 1 06 2011 09 Figure 2 15 Firmware Update Warning 5 The AutoDome disconnects from the CTFID then restarts into the BootLoader mode and reconnects to the CTFID Figure 2 16 BootLoader Mode ...

Page 30: ...to the Service Pack directory that contains the SC Main files and double click on the folder to refresh the Files In Service Pack list Figure 2 18 Choose Service Pack Folder 2 The CTFID reads the firmware file versions installed on the AutoDome and compares it to the firmware file versions in the Service Pack directory The CTFID automatically selects the required files to update the AutoDome to th...

Page 31: ...are upgrade warning 4 Click Yes to start the file update process 5 The AutoDome disconnects and proceeds through its homing process and then restarts During this time DO NOT CLICK ANYTHING The AutoDome reconnects automatically to the CTFID CAUTION Updating the firmware erases all device settings To save these settings click on the Configuration download button to save the current device settings a...

Page 32: ...rade process Figure 2 20 Successful upload message 7 Confirm that the CTFID Main Screen displays the new firmware version for the AutoDome Figure 2 21 Confirm firmware version i NOTICE When the upgrade operation is complete the CTFID may display the Load Configuration dialog box Disregard this dialog box the CTFID removes the dialog box once the AutoDome reconnects to the CTFID ...

Page 33: ...e for uploading an additional language is the same as uploading the other files Note The VG4 Series AutoDome supports one additional language To install an additional language to the AutoDome do the following 1 From the CTFID Main Window click the Firmware Upload button located on the lower left side of the right pane 2 Navigate to the Language folder and double click on the folder to refresh the ...

Page 34: ...n window after the AutoDome reconnects 7 Once the Language Table file has successfully uploaded click OK to close the message 2 5 8 Changing the VG4 AutoDome OSD Language There are two methods to change the VG4 AutoDome on screen display OSD language 1 From the CTFID Main window a Click the Online Config button on the left side of the window b Click on Display Setting Group 1 c Select the appropri...

Page 35: ...rade the 500i Series AutoDomes if applicable using the VCA_App g4i file 3 2 VG4 Series Firmware Version Identification Each service pack contains a version of the files in the illustration below The version number of the Service Pack is sequential but the versions of the firmware modules included in the service pack varies Although all files are included in a service pack only a few of these files...

Page 36: ...isplayed in the Internet Explorer information bar to the latest version available on the VG4 CD in the Install directory or at the Bosch Security Systems Web site www boschsecurity us Java version Microsoft Java is not longer supported Install the latest Sun Java VM available on the VG4 CD in the Tools directory or at the Bosch Security Systems Web site www boschsecurity us DirectX version The ver...

Page 37: ...a a TCP IP Network page 1 for complete instructions on installing the IP firmware upgrade 3 3 3 IP Firmware Upgrade Fails If an error message appears stating that the IP firmware upgrade has failed navigate to the following special URL http IP_AutoDome_IP_Address upload htm Where IP_AutoDome_IP_Address is the IP address for your IP AutoDome The browser then displays the following window Figure 3 2...

Page 38: ...porary directory 13 Turn ON the power for the AutoDome 14 Launch Internet Explorer and navigate to the IP address of the AutoDome The AutoDome IP interface takes some time to communicate with the AutoDome The interface displays the following message Waiting for camera Do not proceed to the next step until communication is established with the AutoDome 15 Click the Service link at the top of the pa...

Page 39: ...amplifiers with the exception to the Bosch LTC 5231 90 and LTC 5234 90 Confirm that the coax signal is correctly terminated with only one 75 ohm load 3 4 3 Serial RS232 or RS485 Ensure that the CPU switch is set to the correct format The factory default setting is RS485 Refer to the AutoDome Modular Camera System Installation Manual for more information Confirm that the correct COM port was select...

Page 40: ...00 then the VCA firmware was not installed correctly To correct this issue use the following steps 1 Obtain the latest Service Pack from www boschsecurity us 2 Connect to the AutoDome using either the CTFID RS232 RS485 or Bilinx connection or the web browser IP AutoDome with Ethernet connection 3 Re install the VCA_boot g4i and the VCA_App g4i files from the service pack Refer to Section 2 VG4 Fir...

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Page 42: ...curity Systems B V P O Box 80002 5600 JB Eindhoven The Netherlands Phone 31 40 2577 284 Fax 31 40 2577 330 emea securitysystems bosch com www boschsecurity com Asia Pacific Bosch Security Systems Pte Ltd 38C Jalan Pemimpin Singapore 577180 Phone 65 6319 3450 Fax 65 6319 3499 apr securitysystems bosch com www boschsecurity com Bosch Security Systems Inc 2011 F 01U 097 269 1 06 2011 09 Data subject ...

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