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Acer ISDN 128 Surf USB

User manual

Summary of Contents for ISDN 128 Surf USB

Page 1: ...Acer ISDN 128 Surf USB User manual ...

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Page 3: ...is used in an uncertified PC the manufacturer undertakes no warranty in respect to the EMC limits The described product in this handbook was constructed produced and certified so that the measured values are within EMC limitations In practice and under special circumstances it may be possible that the product may be outside of the given limits if it is used in a PC that is not produced under EMC c...

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Page 5: ...tents 5 1 4 ISDN USB TA Features 6 CHAPTER 2 7 Installation 7 2 1 Before Installing 7 2 2 The Front Panel LEDs 8 2 3 Installing the ISDN USB TA 9 2 4 ISDN Utility Installation 13 2 5 The Diagnostic Program 14 2 6 Using BOD DBA Optional 15 2 7 Using Multilink PPP 16 2 8 Uninstalling the ISDN USB TA 22 CHAPTER 3 24 Troubleshooting 24 ...

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Page 7: ...telephone lines can transmit data digitally with much greater speed and clarity of transmission than with analog transmissions The ISDN is capable of transmitting all kinds of information at greatly accelerated rates A typical modem transmission has a rate of 33 6Kbps kilobits per second or thousand bits per second ISDN digital technology allows transfer rates of up to 128Kbps Because ISDN transmi...

Page 8: ...ct as additional plug in hubs to make it easy for users to manage peripherals on the desktop USB does offer unprecedented peripheral expandability and ease of use for PC users With better throughput of 12Mbps megabits per second or million bits per second USB is expected to rapidly become the preferred means of connecting ISDN TAs though it will not replace the traditional PC ports COM and LPT ove...

Page 9: ...e of the ISDN TA s digital transmission capabilities This program makes it easy for you to make and receive voice communications With the Phone program and the ISDN TA you will be able to use the two B channels simultaneously allowing you to send voice and data over the ISDN TA at the same time You can use your ISDN TA to make a voice communication over one B channel while sending data or connecti...

Page 10: ...rd If you have a database with phone numbers stored in it you can use the Windows shortcut keys Ctrl C to copy the number and then use the assigned ISDN Phone hot key to dial the number for you Automatic Redial Automatic Redial frees you from having to manually redial if the line is busy You can set the Automatic Redial function to redial after a designated period of time Least Cost Routing or Cal...

Page 11: ...all was made Supplementary Services Call hold retrieve suspend resume MSN call waiting CLIP CLIR Advice of Charge AOC 3PTY call forwarding etc For more information about the ISDN Phone program please consult the ISDN Phone User s Manual 1 3 Package Contents The product package comes with the following accessories 1 The ISDN USB TA 2 The installation diskettes or CD of the ISDN TA 3 The installatio...

Page 12: ...WAN miniport drivers Supports Multilink PPP MP for 128Kbps two B channels internet access and data transfer Supports X 75 T 70NL ISO8208 T 90 and HDLC transparent protocols on the B channel for T Online AOL CompuServe BTX BBS Eurofile transfer and G4 Fax Has support for a bit transparent driver on the B channel for answering machine G3 Fax and soft modem functions Supports both V 110 and V 120 rat...

Page 13: ...d have the following 1 A PC that has USB connector and its USB controller is working properly as shown below FIGURE 2 1 CHECKING USB CONTROLLER IN THE PC 2 Microsoft Windows 98 or 2000 For some PCs without USB connector you may have to connect an adapter to your motherboard so that you can plug in your USB peripherals ...

Page 14: ...is lit it indicates that the USB port is connected to the PC and working properly ISDN When lit it indicates that the ISDN S0 bus is activated It will flash when there is message transfer in the D channel B1 When lit it indicates that the ISDN B1 channel is being accessed It will flash when there is data transfer in the B1 B2 When lit it indicates that the ISDN B2 channel is being accessed It will...

Page 15: ...nect your ISDN line to the RJ 45 jack labeled ISDN S0 on the back of the ISDN TA 3 If the ISDN TA has optional MIC SPK jacks you can connect a headset 4 Connect the USB cable to the jack labeled USB on the back of the ISDN TA Connect the other end to the PC or to a self powered USB hub device e g monitor You should not connect the ISDN USB TA to a bus powered USB hub device such as keyboard becaus...

Page 16: ...ndows will detect it and pop up the following screen after Building driver information database FIGURE 2 3 WINDOWS DETECTS THE ISDN USB TA 8 Press Next then select Search for the best driver for your device and press Next again 9 Insert the Driver Installation Diskette or CD into the appropriate drive A B or D etc and specify the path of the driver 10 Press Next twice Windows will start copying th...

Page 17: ...lowing screen FIGURE 2 4 SKIPPING THE ISDN CONFIGURATIONS 12 You can press Next and Finish to skip the 4 page insignificant configurations 13 After Windows finishes installing all the drivers you will be prompted to restart the computer FIGURE 2 5 RESTARTING THE COMPUTER 14 Press Yes to restart your computer ...

Page 18: ...een properly installed FIGURE 2 6 ISDN USB TA SUCCESSFULLY INSTALLED 16 In addition we strongly recommend you to install the ISDN Utility and run the Diagnostic Program to make sure the ISDN USB TA its drivers and the ISDN line are all properly installed and connected You can refer to the following sections for details ...

Page 19: ...ctions listed below 1 Insert the Utility Installation Diskette or CD into drive A B or D etc 2 For diskette press Start on the task bar and then click Run Type A setup in the Run Dialog Box and press OK 3 The InstallShield Wizard will load the ISDN utility installation program FIGURE 2 7 THE ISDN UTILITY INSTALLATION WIZARD 4 Press Next to begin installing the ISDN Utility Follow the instructions ...

Page 20: ...n the Programs folder on the Start menu and click on the ISDN Utility program folder 2 Click on the Diagnostic Program item to start the program 3 In the Own ISDN Number box type in the subscriber number of your own ISDN line 4 Press Loopback Test to begin the diagnostic procedure It will make a call from the B1 channel that returns through the B2 channel The D and B channels will be tested for li...

Page 21: ...0 seconds While you are using both two B channels for internet access with Call Bumping or DBA Dynamic Bandwidth Allocation enabled the second B channel will be automatically dropped when there is an incoming voice or fax call It will also be automatically dropped when you attempt to make an outgoing voice or fax call To run the BOD DBA function please follow these instructions 1 Open the Programs...

Page 22: ...ider ISP online service or corporate LAN must provide multilink capabilities To configure multilink support please follow these steps 1 Double click on the My Computer icon on your Windows Desktop then double click on the Dial Up Networking DUN folder 2 The DUN folder displays an icon labeled Make New Connection plus icons for each of the connections that you ...

Page 23: ...e dial up service you wish to use FIGURE 2 10 CREATING A MULTILINK PPP CONNECTION 3 When you have created your connection or if the connection you wish to use for multilink access already exists in the folder use the mouse to right click on the connection icon Choose the Properties option This displays a dialog box with several category tabs at the top ...

Page 24: ...de 18 FIGURE 2 11 DIAL UP NETWORKING CONNECTION PROPERTIES 4 Select the Multilink tab and click on the Use additional devices radio button 5 Press Add to specify the device to be bundled together to form the multilink connection ...

Page 25: ...e numbers will be stored If you subsequently change the phone number for the connection icon the phone numbers associated with additional devices on this page will not change After your additional devices are configured you are ready to dial the multilink connection Once the connection is established you can view the status information by double clicking on the communicating computers icon display...

Page 26: ... the list box a Suspend or Resume button is displayed If a Suspend button is displayed the additional device is now in use and bundled into the multilink connection Clicking on the Suspend button disconnects that device and removes the additional device from the bundled connections If the Resume button is displayed then click on Resume to dial that connection and add that additional device to the ...

Page 27: ...ove introduce To run the ISDN STATUS function please follow these instructions 1 Open the Programs folder on the Start menu and click on the ISDN STATUS program folder FIGURE 2 14 ISDN STATUS 2 You can use ISDN STATUS to Run the configuration and the procedure you can refer above introduce FIGURE 2 15 CONFIGURATION VIA ISDN STATUS ...

Page 28: ...am FIGURE 2 16 DIAGNOSTIC VIA ISDN STATUS 4 To run the BOD DBA funtion FIGURE 2 17 BOD DBA VIA ISDN STATUS 2 8 Uninstalling the ISDN USB TA The setup information for the ISDN TA is saved by Windows If you decide to permanently remove the driver and utility of the ...

Page 29: ...tility program group as follows 1 Open the Programs folder on the Start menu and click the ISDN Utility item 2 Click the Uninstall DRV UTL item The uninstallation program will run FIGURE 2 18 THE UNINSTALLATION PROGRAM 3 Check the items that you want to completely remove from the Windows system and press OK ...

Page 30: ...ch on the back of the TA has been turned on USB LED is not lit or Fail on USB interface panel or The CAPI2032 DLL file cannot start 2 The PC is not USB ready 2 Examine your PC s hardware and software for USB capability The B1 LED is lit upon start up The RAM is out of order Consult your dealer The B2 LED is lit upon start up The ISDN chip is out of order Consult your dealer You are not allowed to ...

Page 31: ...t activate S0 interface ISDN LED is always OFF The ISDN line is not connected Ensure that the ISDN S0 line is securely connected to the RJ 45 jack Cannot establish LAPD link The ISDN line may be malfunctioning Ensure that the ISDN S0 line is in good condition 1 Own ISDN Number is incorrect 1 Ensure that your ISDN number is correct 2 Other devices on the same S0 line are occupying the B channel 2 B...

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