ABB HTP500 User Manual Download

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User guide

HTP500 V2

Thermal transfer printer

Summary of Contents for HTP500

Page 1: ...User guide HTP500 V2 Thermal transfer printer ...

Page 2: ...R THE DRIVER INSTALLATION AND CONFIGURATION WITH WINDOWS 24 3 5 CENTERING 41 3 6 CALIBRATION 42 3 7 PRINTER DRIVER UNINSTALL 43 3 8 SUMMARY TABLE OF THE DRIVERS AND PRINTER S SETTINGS 44 4 PRINTS OF TAGS WITH AUTOMATIC FEEDER IN STACK FEEDER MODE 46 4 1 FEEDER ACCESSORIES 46 4 2 PREPARING OF THE CARD STORE 46 4 3 PREPARING OF THE SUPPORT PLATE 47 4 4 TURNING ON THE PRINTER 48 4 5 PRINT ON CABLE TA...

Page 3: ... OF THE SYSTEM 63 8 PACKAGING AND TRANSPORTATION 64 9 SPARE PART S USAGE 64 10 SUMMARY CHART OF MODULES SUPPORT PLATES AND ACCESSORIES OF HTP500 V2 SYSTEM 64 11 INFORMATION TO USERS ON RECYCLING OPERATIONS 65 PACKAGING 65 DISPOSAL 65 12 INFORMATION ON THE USER GUIDE 65 ...

Page 4: ...ry and or property damage Do not through the product after into the normal domestic waste Dispose device at end of life in accordance with national and or local regulations Explanation of shown symbols or labels Alert symbol Hot surface WEEE CE Mark Important safety instruction WARNING Indicates situations where mishandling might result in serious injury or even death For your own safety observe a...

Page 5: ...ution Hot surface Caution WEEE Don t throw it into the normal domestic waste General information Regulations 2006 95 EC EN60950 1 2006 with the following amendments to this standard A11 2009 A1 2010 A12 2011 Regulations 2004 108 EC EN55022 2006 with the following amendments to this standard A1 2007 EN55024 2010 EN61000 3 2 2006 with the following amendments to this standard A1 2009 A2 2009 EN61000...

Page 6: ... inside the printer turn the power off immediately unplug the power cord and contact the ABB Technical Assistance While unplugging the power cord always grasp the plug not the cord Pulling the cord can damage it If the printer is not going to be used for a long time unplug the power cord If the cord is not unplugged that could result in an electrical leak It is always good habit not to leave the c...

Page 7: ... must always adhere to the cleaning roller After loading the cleaning cassette make sure that the guide tabs are securely fixed in the notches of the cassette Never remove the cleaning cassette without unlocking the cleaning auxiliary roller first or the cleaning cassette tape could be damaged The printer can t detect the ribbon if the ribbon cassette or the ribbon itself is loose When inserting t...

Page 8: ... 1 1 Accessories 1 2 Identification of Printer s Parts 1 3 Important Safety Information 1 4 Printer Features 1 1 ACCESSORIES The HTP500 V2 is delivered with the following accessories Ribbon cassette Cleaning cassette Cleaning roller Feeder for marker cards HTS500 CD containing Software HTS500 Printer Driver User guide ...

Page 9: ... 2 IDENTIFICATION OF THE PRINTER PARTS Printer Front Part Cleaning cassette mount Instruction sticker cover Ribbon cassette mount Control panel Locking screw Width guides Instruction sticker Tray support ...

Page 10: ...abel The CE homologation contains Manufacturer name Address Web page Year of manufacturing CE marking attesting that the product conforms to EU rules to it applicable Serial Number Print head Setting lever Conveyor roller Cleaning auxiliary roller Cleaning roller Feeding tab Power connector Fan USB port Power switch ...

Page 11: ...ring The Printer cannot be used in places where it may be danger of explosion because it is not suitable to be used in explosive atmosphere the electrical equipment is not compliant with regards to the risk of explosion to the actual norm in force Place the HTP500 V2 in an operative environmental in which are observed the following precaution Follow all described instructions with the printer turn...

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Page 13: ...in a location subject to vibrations Don t set up the printer in a hot humid or dusty location nor in the vicinity of an open flame Don t set up the printer on a rug or a carpet Keep the area around the power plug free of obstructions so that you can unplug the power cord at any time Don t cover the fan holes Keep the area around the printer free as shown in the picture below WARNING Don t set this...

Page 14: ...inter Before cleaning the printer always turn it off and unplug the power cord When cleaning the printer dampen some gauze and wring it out thoroughly Don t use flammable solvents such as alcohol benzene or paint thinner CAUTION Don t connect the printer to a power source that provides other than the rated voltage 100 240 V AC 50 60Hz If some foreign material a piece of metal some water or some ot...

Page 15: ...the arm Do not carry the printer thanks to the cover protection 1 3 6 Recommended Environmental Conditions Use the HTP500 V2 in the following environmental conditions Temperature C Humidity RH Operative environment 15 32 5 15 80 Storage environment 5 35 35 85 When opening and closing the cassette cover or the tray do it gently being careful not to catch your fingers 1 4 PRINTER FEATURES This descr...

Page 16: ...5 C RH 15 80 without condensation Interface Standard Centronics interface Power supply 100 240V AC 50 60Hz Power consumption 45W Dimensions Width 418mm Depth 235mm Height 210mm Weight 9 5 Kg Supported materials Only items supplied and tested for HTP500 V2 by ABB can be used 2 PREPARING OF THE HTP500 V2 ON PRINTING The following content describe the steps you need to follow to get HTP500 ready to p...

Page 17: ...rted into the printer ENTER Press this key to confirm and execute the Menu function selected CANCEL Press this key to cancel the Menu function selected Press this key to eject an item inserted into the printer Hold down this key at least 3 seconds straight to cancel the data received from the printer LCD display HTP500 V2 display shows the printer functions and statuses 2 1 1 Control Panel Menu mo...

Page 18: ...r 2 Connect the other end of the USB cable on the PC REMIND If from the driver you set the function of data check the LCD display will visualize the following message WARNING Take care to follow carefully the safety instructions set forth in 1 3 Don t connect the printer to a power source that provides other than the rated voltage 100V to 240V AC 50 60Hz Using any other voltage could cause a fire ...

Page 19: ...printer cable IEEE 1284 of lenght under 2mt so to avoid any kind of disturbs or radio interference NOTICE This equipment has been tested to comply with EMC Directive technical requirements Shielded cables have to be used in compliance with EMC Directive technical requirements NOTICE Never use the printer without the cleaning cassette Using the printer when the cleaning roller is dirty can damage t...

Page 20: ... the setting lever The cleaning roller will raise 4 Take out the cleaning cassette NOTICE THE CLEANING TAPE MUST NOT BE LOOSE THE CLEANING TAPE MUST ALWAYS ADHERE TO THE CLEANING ROLLER NOTICE After loading the cleaning cassette make sure that the guide tabs are securely fixed in the notches of the cassette Correct position of Cleaning tape and Auxiliary Cleaning roller rise the setting LEVER IN s...

Page 21: ...ICE Never remove the cleaning cassette without unlocking the cleaning auxiliary roller first or the cleaning cassette tape could be damaged REMIND When the end of the cleaning cassette tape is reached use the automatic cleaning mode function to keep on printing without damaging the print head NOTICE The printer can t detect the ribbon if the ribbon cassette or the ribbon itself is loose When inser...

Page 22: ...tically ejected Use the Remove function in case a plate should not be ejected after printing Automatic ejection after 5 Minutes NOTICE Do not ever turn off the printer while it is printing so to avoid any possible damages on the printer head or ribbon cassette REMIND To cancel the printing and the related printing data keep pressed the CANCEL Key for at least 3 seconds At the prints end the item w...

Page 23: ...dows Explorer Select the CD unit Select the HTS500 CD Select the HTS5002000 folder Run the software double click on Setup exe On each window click on all the NEXT buttons The software will be installed into the PC directory C program files ABB HTS500 3 2 STEP BY STEP INSTRUCTIONS FOR THE HTS500 SOFWARE ACTIVATION The Activation is the operation that has to be done just the first time that the HTS5...

Page 24: ...he operator should be close to the PC while is making the software activation 3 3 DEFINITION PRINTER DEVICE Glossary Printing Device Device Printer installed using the same driver but with different settings according to the Material the page dimension the density the orientation We suggest to use virtual names to identify the printing devices 3 4 STEP BY STEP PROCEDURE FOR THE DRIVER INSTALLATION...

Page 25: ...Setup exe select your preferred language press Install The process begins When it s done press Next Select the first option I accept the items of the license agreement Press Next Verify that the printer is NOT connected to the PC disconnect the printer from the PC Press Install ...

Page 26: ...Press Continue Anyway The PC should be restarted Press OK Press Finish Remind With the printer switched off connect the printer to the PC with the USB cable ...

Page 27: ...Switch the printer on Windows detects a new hardware Go on with the guided installation of the new Hardware Press Next Press Next Press Continue Anyway ...

Page 28: ...R Click on it with the right button of the mouse Select Properties Select Port It appears the Properties window Verify the connection port that has been assigned to the P PRINTER during the driver installation For instance the USB002 port C Suppress the option for the printing confirmation From the printers folder right button of the mouse on one of the HTP500 V2 driver Select Properties Select Ut...

Page 29: ... printer Select the HTS500 CD Select the subfolder Drivers Select the subfolder HTS500 Select the subfolder ENG Select the subfolder Copy Driver Eng Runs the PRPCOPY exe file with a double click The following window appears Select RUN It appears the window that indicate the assigned USB port for the PLATE PRINTER Press OK Press OK ...

Page 30: ...L BLOCKS HTP500 V2 VERTICAL PVC LABELS E Devices settings in HTS500 Software with the use of the pre defined profiles The profiles contain the Driver settings printable area density orientation materials feeder mode alimentation Execute the HTS500 Software Select the File Menu Select the Menu Plotter Setup The Window Setup Plotters Printers appears Select the button on the Left in the First raw th...

Page 31: ...Select Properties The Window for the Selection of the profiles appears Select the Profiles Folder The Window with the Pre set Profiles appears ...

Page 32: ...Select the AUTOM CABLES Profile Press the Retrieve button The Window for the Confirmation of the Profiles appears Press Yes button to Confirm Press Ok to Confirm ...

Page 33: ...Press Ok to Confirm The Window for setting the Multiple Device Setting appears Press the Centering button The following window appears Select the Thermal Transfer Printer box Press Ok to Confirm ...

Page 34: ... V2 OTHER TERMINAL BLOCKS AUTOM AF T BLOCKS 3 4 2 Driver Installation and Configuration for Windows 7 A Creation of the first Device P PRINTER Plug and Play Remind The printer must be not connected to the PC Disconnect the USB cable from the printer Driver Installation Select HTS500 CD Select the subfolder Drivers Select the subfolder HTP500V2 Execute the file Setup exe One Window appears Do you w...

Page 35: ...Press Next Select the first Option I accept the items of the license agreement Press Next Verify that the Printer is not connected to the PC Press Install ...

Page 36: ...he PC must be turned off and restart Press OK The PC turns off and restarts The PC must be Turned Off and Restarted Press Finish Important With the Printer turned OFF connect the Printer and the PC with the USB cable Turn ON the Printer ...

Page 37: ...assigned to the P PRINTER Port during the Driver Installation For instance the detected port is USB001 C Eliminate the option for the prints confirm From the printers folder right button of the mouse on one of the HTP500 V2 driver Select Properties Select Utility Select Printer Settings Select Review Mode Select OFF Confirm with OK and APPLY D Copy Installation of the 6 Printing Devices for Window...

Page 38: ...ing names HTP500 V2 TERMINAL BLOCKS HTP500 V2 CABLES HTP500 V2 HORIZ METHACRYLATE HTP500 V2 HORIZ PVC LABELS HTP500 V2 VERTICAL PVC LABELS HTP500 V2 OTHER TERMINAL BLOCKS E Devices Setting in HTS500 Software with the use of pre defined profiles The profiles contain the Driver settings printable area density orientation materials feeder mode alimentation To select the settings Run the HTS500 Softwa...

Page 39: ...window Select the button on the Left in the First raw that is available in the Window Select the Printer AUTOMATIC CABLES Select Properties It appears the window for the selection of the profiles Select the Profiles Folder It appears the window with the Pre set Profiles ...

Page 40: ...the window for the Confirmation of the Profiles Press Yes to Confirm Press OK to Confirm The Window for setting the Multiple Device Setting appears Press the Centering button and the Thermal Transfer Printer button Select the Thermal Transfer Printer box Press OK to Confirm ...

Page 41: ...ordinates x y can be modified for to move the starting point on the right left to the top or at the bottom a 1 Run the HTS500Hip a 2 Select File Select Plotter Setup a 3 Select the centering button the second of the three buttons for each device a 4 Check the box Thermal Transfer Printer It is possible to make corrections on the starting position inserting a relative value express with a hundredth...

Page 42: ...of item at disposal Look at a calibration example of the Horizontal axis with the SI2K201 item a 1 Run the HTS500Hip a 2 Create a single item job a 3 Insert some texts HHHHHH for all the item tags a 4 Verify the centering of the first and the last tag a 5 If the print is too short first left tag last right tag d1 d2 the print step should be extended a 5 1 Measure of how many mm the print step is s...

Page 43: ... H of the first tag will be measured and also will be measured the d2 distance between the left edge item and the first H of the last tag so the difference will be d1 d2 3mm a 14 Select File Select Plotter Setup a 15 Select the centering button the second of the three buttons for each device a 16 In the window on the left bottom side there is the calibration part a 16 1 Select for the Y axis the S...

Page 44: ... SUMMARY TABLE OF THE DRIVERS AND PRINTER S SETTINGS Printers devices Pre Defined Profile Support Name Orientation Support type Plate Feeder option Copy Density HTP500 V2 CABLES AUTOM CABLES 60 x 150 mm Vertical Feeder Stack Feeder 1 1 HTP500 V2 TERMINAL BLOCKS AUTOM AF T BLOCKS 60 x 150 mm Vertical Feeder Stack Feeder 1 3 HTP500 V2 OTHER SINGLE TB T BLOCKS 60 x 150 mm Vertical Feeder Single Feede...

Page 45: ...ontal Plate Name Manual 1 3 HTP500 V2 VERTICAL PVC LABELS PVC VERTICAL 60 x 500 mm Vertical Plate Name Manual 1 3 In case of doubt particular questions or information requests on the HTP500 V2 printer utilization before to proceed on printing an item that might cause technical components internal problems contact the ABB Technical Assistance at the number 39 02 7035 6495 ...

Page 46: ... Preparing of the Support Plate and card Store 4 d Turning on the Printer 4 e Print on cable tags 4 1 FEEDER ACCESSORIES HTP500 V2 is supplied with the following accessories HTP500 FEED Card Store HTP500 PL Support Plate for Cable Tags 4 2 PREPARING OF THE CARD STORE Position the HTP500 V2 in an operative system in where all the Safety Information are observed Execute all the described operations ...

Page 47: ...the SUPPORT PLATE and pass it through the CARD STORE till its mobile part reaches the position indicate in the picture WARNING To prints in automatic MODE always make sure to utilize the correct SUPPORT PLATE Pick up 2 modules of cable tags and insert it in the Card Store REMIND Make sure to have positioned correctly the CARD STORE so that it will be well fixed to the screw A and rest on the guide...

Page 48: ... the mobile part of the card store should pass just one module See picture below WARNING The maximum number of modules storable in the card store is 64 4 4 TURNING ON THE PRINTER After having prepared the printer and its accessories TURN ON the Printer On the display will be visualized the message Screw B for regulation of height of thickness for the movement of the Items under the CARD STORE Only...

Page 49: ...inting from software HTS500 Press push Button New Job Select the Item to Print WM12 or another one if you bought some others Press the Button New from the Generator Window Insert the data to print Press push button Confirm Press push button Close Press push button Run Press push button Print Press push button of the Device Printer AUTOMATIC CABLES REMIND When the Support Plate is in the correct HO...

Page 50: ...ags TB Series 5 1 ACCESSORIES HTP500 V2 is supplied with the following accessories Item HTP500 PL3 Support Plate for Semi Automatic T Blocks tags others manufacturers than ABB 5 2 PREPARING OF THE SUPPORT PLATE To print the T Blocks tags it is necessary to position them on the SUPPORT PLATE as shown in the picture here follow This is a Module of T Blocks tags ABB item code MC512 Take the Module of...

Page 51: ...ion utilizing the screw Insert the support plate till you hear a beep as in the picture 5 3 TURNING ON THE PRINTER After preparing the printer and accessories proceed with Turning On The Printer On the display will be visualized the message NOTICE Don t tighten the locking screw too much Don t loosen the locking screw too much only enough to adjust and fix the guides in the proper position Guides ...

Page 52: ...tton Print Press push button of the Device Printer Terminal Blocks 6 PRINTS OF PVC TAGS and METHACRYLATE TAGS in NONE and ACRYL Mode This explain how to print in manual modality the tags and strips with HTP500 V2 easily and quickly All needs to be done is to position correctly the items to be printed on the printer following carefully the instructions here follow 6 1 Preparing the printer 6 2 Inse...

Page 53: ...store plates carefully Damage to the print head caused by printing on dirty plates is not covered under the warranty Printing on plates that have dirt or grease including skin oils on the surface will result in poor print quality When aligning the width guides with the width of the plate align the leading edge of the plate with the cleaner brush If you push the leading edge of the plate into the f...

Page 54: ...but it moves smoothly to the left If the width guides are too loose the plate will be fed not straigth yielding poor print results Always make sure the guides are properly aligned with the plate NOTICE Don t tighten the locking screw too much Don t loosen the locking screw too much only enough to adjust and fix the guides in the proper position REMIND When printing more than one plate before loadi...

Page 55: ...n the printing from software HTS500 Press push Button New Job Select the Item to Print PAM43020 Press the Button New from the Generator Window Insert the data to print Press push button Confirm Press push button Close Press push button Run Press push button Print Press push button of the Device Printer VERTICAL PVC 7 MAINTENANCE 7 1 USEFUL FUNCTIONS To access at the printer functions Press Online ...

Page 56: ...aning roller quickly becomes dirty the interval should be reduced on the contrary if the cleaning roller stays clean the cleaning interval can be lengthened 1 Press Menu 2 Press Menu and to display Auto Cleaning 3 Press Enter and Menu and to select NO or 500 1000 2000 5000 mm after 4 Press Enter to confirm CLEANING Cleaning of the cleaning roller CLEANING Function Select Cleaning to clean the clea...

Page 57: ...that there are no slacks in the ribbon before loading the ribbon cassette properly on its mount PC won t communicate with the printer Is the USB interface cable properly connected Ensure that the USB interface cable is properly connected with the printer and the PC Is the printer driver installed on your PC Before printing install the printer driver on your PC Plate is not normally transported Is ...

Page 58: ... warping Horizontal streaks appear on the print Is the print head dirty Clean the print head being careful not to scratch it Cleaning cassette end Is there any spare cleaning cassette When the cleaning tape end has been reached the following message appears on the display No Cleaning Tape Change cassette Replace the cleaning cassette If you don t have a spare cleaning cassette press Cancel to clea...

Page 59: ...that the red cleaning roller is perfectly positioned and fixed on its right position The prints looks faint and too heavy 1 Verify that all the drivers settings are correct See previous chapters of settings in this document to do a right installation 2 Verify that the red cleaning roller is clean Makes a clean of the cleaning roller and try to print 3 Makes higher the density value from the driver...

Page 60: ...e the item s edge Verify that the item s edge isn t indented or isn t regular Contact the ABB Technical Assistance 7 3 3 FAILURE MESSAGES For any kind of failure message that appears on the display control panel contact the ABB Technical Assistance Service Call CODE 01 The head print doesn t communicate correctly with the control unit Verify that the connector is well connected to the head Service...

Page 61: ...leaning cassette and the ribbon 2 Grasp the shaft of the cleaning roller lift it upwards to the right and remove it gently 3 Clean the roller using a soft damp cloth and taking good care not to scratch it 4 Once the roller surface is completely dry install the roller back into the printer REMIND To clear this message from the printer display turn the printer power off and wait at least three secon...

Page 62: ... even scratch the print head 1 Remove any eventual burr you may find on the plate edges 2 Clean both sides of the plate Use a soft damp cloth and then thoroughly wrung out to wipe away finger prints and grease Make sure the plate is completely dry before loading it in the printer STORING PLATES The way plates are stored effects their surface and the print quality manually as illustrated above Don ...

Page 63: ... OF THE SYSTEM Follow carefully the instructions for the correct HTP500 V2 printer utilization 1 Only items supplied by ABB and tested for the HTP500 V2 can be used 2 Before to insert an item into the printer verify that it is flat with no curve 3 Before to insert an item into the printer verify that the item s surface has no dirt dust steel or what else that might compromise the head functioning ...

Page 64: ...nents inside the wooden box and the asymmetric distribution of the weight you must take care to the lifting operations of the whole package 9 SPARE PART S USAGE Here is the list of the average file of the components and main spare parts HTP500 ROLL cleaning roller Duration 15 km printed product for about 6 000 000 Cable tags RIB B Strong Black Ribbon Length 130 m Number of printing varies accordin...

Page 65: ... indicates that this appliance must be disposed of separately from the usual waste according to the RoHS Directive 2002 96 EC This appliance must be disposed of by returning it to the retailer upon purchasing a new replacement returnable or disposed of by an authorized designated collection point for the recycling of waste electrical and electronic equipment For further information on waste collec...

Page 66: ...1SNC160010M0202 10 2012 ...

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